One Customer at a Time

Matrix Direct Account Specialist Manager Heidi Mustalo writes about how rewarding it is to get a call from a satisfied client regarding the outstanding service one of her agents provided.

Author: Heidi Mustalo

Account Specialist Manager

It's a great feeling when I get a call about the service one of our agents provided. That was the case when I received a call from a client just the other day. He told me about how he had worked in the life insurance industry for many years. He commented on the excellent service his agent provided, saying "I'd like to think that in all those years, I provided excellent service to my clients," but after his experience with Matrix Direct, he said it would have put him to shame. He let me know how the agent really took the time to explain all the options and made suggestions for him to consider, making sure he understood what he was purchasing.

At Matrix Direct, we pride ourselves on treating each customer as an individual. It's rewarding to know that we've helped a client get the product that best meets his needs.

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LIFE INSURANCE SINCE 1995

We are one of the most trusted names in the life insurance business.

Over the last 15 years Matrix Direct has secured over $120 billion in life insurance coverage. Over 6 million clients have come to us for their life insurance needs.

Matrix Direct Insurance Services San Diego Office is located at 9640 Granite Ridge Dr #200, San Diego CA 92123-2691

© 2012 Matrix Direct, Inc. Agency services provided by Matrix Direct Insurance Services in CA (#0B57619), ME, MA, and OK; Matrix Direct Insurance Agency, Inc. in UT; and Matrix Direct, Inc. in AR (#246412) and all other states, except SD. Matrix Direct, its employees, agents, representatives and affiliates do not provide tax, legal, or finance advice.

Matrix Direct, Inc. is a subsidiary of American General Life Insurance Company (AGL), Houston, TX. and an affiliate of The United States Life Insurance Company in the City of New York (USL); NYC, NY.

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